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TJSuited7
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2 years ago
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Internal Number ID displayed with Inbound Caller Voicemail Transcription

For those with a large amount of numbers housed in GoTo, It would be helpful to see the name of the number the VM was left on.  This would be easier than having to pull the report, and then compare numbers to figure out which one number the consumer called. Example below: 

 

Time: Tuesday, March 21 2023 12:49 PM
From:  (123) 245-4555
To: Business A  (122) 122-1222
Duration: 3 seconds
Voicemail box: 1
Transcript: Help with A, B, and C. 
 

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    KateG
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