Enable IP Phone wallpaper/background changes through PBX

It would be wonderful if Partners can set the favorite defaults on a phone model so when that device provisions to the Hosted PBX account it will automatically set the phone to have a certain desktop background, Key button length, Screen background light time, screensaver wait time ect. 

This would save so much time and headache. If I do it myself I need to log into each phone. After doing that for 3 years on about 2,500 desk phones I'm sick and tired of it. When I call GoTo to make the change on the account level its painful and take way to long to accomplish it. 

ALSO, when can we have button programming templates that we can apply to phones or when a phone is connected to the PBX it will pull a default button programming list. Also sick and tired of programming each button on each phone.

twines thanks for visiting the GoTo Community and apologies for the delay in response. I see our support team was able to resolve the issue.  

Hi Kate:

In a way, yes, but it would be much easier if the wallpaper functionality was brought back into the admin panel instead of having to go through the trouble of: contacting support, uploading the image to a publicly hosted imaging service, providing a link to support personnel, waiting for the changes to take effect which can take hours and in some cases days depending on when the phones get resynced via their schedule, then going through the whole process again if something needs to be changed. I appreciate the time and effort that the support team put in to resolve our issue, but it was much simpler when it was part of the admin panel.  

Yes, similar to my post. Please please please!

https://community.logmein.com/t5/GoTo-Connect-Community-Ideas/Admin-Portal-Account-Level-phone-provisioning/idi-p/308894

M_Adams, twines - I checked with the team and this feature is on the roadmap. I don't have an ETA yet, but will update this thread when I know more. Thanks for sharing your experience! 

M_Adams - I brought your idea over here to combine your voices, thanks for calling this out. 

Thank you Kate for the update. It's good to know that this is in the works. This will surely relieve at least some of the burden on your support staff as well as your clients. 😁

Would be really nice to also have the ability to update the wallpaper for sidecars / key extension modules!

I really want this too. It would be awesome to have this feature. Then you could also use links pointing to whatever live info you want to show with a certain update frequency on your screens!

Please please do!

I have a customer that uses monitors to display the wallboards on their account.  Their complaint is that the white background clashes with the white walls in their office, making the wallboards difficult to see.  Their past wallboards were able to have the background colors change to make them standout.  Would really like to see that option with the GoTo wallboards.

Custom Deskphone Background Image and the ability to personalize your deskphone background image with your own image is now available in GoTo Connect.