Brad_H
2 years agoActive Contributor
Another thing that you can do is to create a directory of the internal user and then you can give the directory entry its own ring sound. I've done that for small offices. It's a little more difficult when it's a large customer.
- Ken_PittTech22 days agoActive Contributor
I started doing that and it was working great...until.. someone changes and now the name is wrong