I have several clients interested in call transcription.
They are using other VOIP services in the market with this function.
Please reply to this post if you think that this a function that will...
Call transcription
ragiven
3 months agoActive Contributor
I would be very interested in call transcriptions WITH AI SENTIMENT ANALYSIS. If every call, or a sample set of agent answered calls could be analyzed and tabulated this would help monitor call center quality, point to training opportunities, etc.
Related Content
- 5 years ago
- 4 months ago
- 9 months ago