- GlennDGoTo ManagerStatus changed:NewtoReviewed by moderator
Related Content
- 8 months ago
- 11 months ago
- 2 years ago
- 12 months ago
Would like to be able to see basic call handling statistics for individual agents. For example:
- inbound (ring group calls) count
- outbound call count
- inbound (direct extension calls) count
- internal call count
- avg time in between calls
- ring group call queue count