Add call control on headsets

jstrittmatter My apologies. While the feature is in the work, it has not been rolled out to all customers at this time. I will be sure to update this thread once it's available to all. 

There is no headset control.  I am running version 0.358.0 3.35.1

jstrittmatter do you see the option to enable Headset controls in your settings? 

Thanks for the update, but the document you link only allows you to select your headset for audio there is no mention of call controls.  I have a WH66 headset, and it cannot control calls from the headset.  

Thank you for the update KateG.  We recently purchased some Yealink WH63 UC's, but I don't see these on the list of campatible devices.  Has this set  been tested?

jstrittmatter JT5365 this feature has recently made available, check out this article for more information. 

It is excellent that GoTo has reviewed all the headset posts on here, but there needs to be a serious solution ASAP!!!!

This feature is critical to our day-to-day operations, and I am not sure how much longer we can continue with just having this reviewed.  Instead of developing a new softphone experience, you work with a headset manufacturer like Yealink to get a fully functioning softphone.  The gimmicky softphone experience may be nice, but it is not people's most crucial issue with the softphone.