The ability when using the web client to send a message to the person already logged in, in the case that you need to take control and aren't able to contact them by any other means.
Hey B787register ,
- Do you want to get in contact with another technician who is already conducting a remote session on a given host machine
OR - Do you want to get in contact with the local user of a given host machine to let them know that you want to initiate a remote control session via Central?