Unattended Access Password Without Username
On some computers we are able to enter just a password to gain unattended access to a computer in our organization. However, on others, we are required to enter in a username (apparently this is set by the computer) and a password. I have poured through the Control Panel and Web GUI settings looking for the option to remove the need for a username and just have a password (most computers are being used as remote monitoring tools with no human user physically on site) but have been unsuccessful. Any answers?
Lorenza,
After going back and forth with their support for a few weeks over email, I finally got a resolution. They let me know that it's a bug in the software. To get the option to enter in an unattended password (User Access Code) without the need for entering in a username specific to the LogMeIn Client on each computer, you have to completely delete LogMeIn for the PC. Then re-download it and you should get the option then. A bit of a round-about solution, but I've tried it on a machine or two since and it's worked for me.
