Loses remote mouse & keyboard during session
Running Rescue with a new customer (Window laptop). On this one computer we are having a problem with customer’s laptop losing mouse/keyboard function (happens within 15-20 minutes, often initially...
Forum Discussion
Hi Jim-Balto, Welcome to the GoTo Community,
I'm not entirely sure why it's disconnecting after 15 minutes, but there are a few settings you can check, can you verify these are correct:
