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GustavoGuevara's avatar
GustavoGuevara
New Contributor
7 years ago

Log me in rescue console doesnt responding

Hello, im trying to open logmein rescue console and doesn't work, I can't run the application, automatically it goes down....  this issue has started today after get windows updates.

 

Windows 10 Pro  v1809

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    GustavoGuevara  I apologize for the difficulty.

     

    What operating system and web browser version are you running?

    Since the problem began have you checked your firewall, performed a full reboot, and tried to reinstall Rescue from scratch?

    • GustavoGuevara's avatar
      GustavoGuevara
      New Contributor

      I had : Windows 10 v1803 Internet explorer 11, I had rebooted the machine 3 times and nothing happens yet, the firewall is OFF, and i tried reinstalling the Rescue  v 17.12....  also I tried run the app as administrator..

       

      • AshC's avatar
        AshC
        Retired GoTo Contributor

        GustavoGuevara What security software do you have installed?

         

        Since you downloaded successfully, have you tried the install in safe mode?