Forum Discussion

MBak's avatar
MBak
Active Contributor
6 years ago

How to restore clients wallpaper after disconnecting - Mac

Hi everyone.

 

I've set my logmein to remove the wallpaper when we login remotely. I was helping one of our Apple computer users. 

After I disconnected the session the client told me that that logmein rescue was frozen and they had to force quit the application.

 

As a result their wallpaper hasn't reverted back. I asked the client to restart their apple computer but it didn't fix the problem.

 

Is this just a simple matter of choosing their wallpaper again or is there something more to this?

  • 99potions's avatar
    99potions
    New Member
    5 years ago

    We have cleints reporting this issue as well. Haven't found a fixed aside from having them reset their wallpaper manually after a connection is finished.

  • MBak's avatar
    MBak
    Active Contributor
    6 years ago

    The client called me and said they fixed the problem by just selecting their wallpaper again.