Forum Discussion

InterpretIT's avatar
InterpretIT
Active Contributor
4 years ago

File Manager takes a long time to make a connection

Within the last 3 months, File Manager is taking a long time to connect before I can use the feature. In some cases, it takes 4-7 minutes. I find that I am clicking on File Manager as soon as a sessi...
Problem
AshC's avatar
AshC
Retired GoTo Contributor
4 years ago

InterpretIT  Sorry, that does seem slower than expected.  If this started happening recently, and is affecting multiple hosts, are you able to create a case with Customer Support when you have access to send some log files?