Forum Discussion

Angel-eDesign's avatar
Angel-eDesign
New Contributor
6 years ago

Does putting a session on hold stop file manager progress?

In midst of rather large file transfer, and don't want to test this...can't find an answer.  Does anyone know if putting this session on hold would stop the file manager progress?
  • AshC's avatar
    AshC
    6 years ago

    Sorry for the delay Angel-eDesign , as I had to test this out myself.  The data being transferred does pause at the same time you Hold the screen sharing etc.

AshC's avatar
AshC
Retired GoTo Contributor

Hi Angel-eDesign 

Sorry, I'm not 100% clear on what you mean by "on hold".... ?  Are you just pausing screen sharing?

Angel-eDesign's avatar
Angel-eDesign
New Contributor
6 years ago

Holding the session.  As opposed to ending the session, transferring the session etc.

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    6 years ago

    Angel-eDesign  And just to confirm, this was using LMI Rescue--- not Remote Support?

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        6 years ago

        Angel-eDesign  Did some testing, and it seems all data transmission is paused--- inlcuding file transfer / sync.