Forum Discussion

JK55's avatar
JK55
New Member
5 years ago

Can't add new PC to account

Hello -- Using an existing account, I'm trying to add my new Windows 10 computer as the fourth PC on a 4-PC plan. My old PC was on the plan, so I deleted it. I have no trouble downloading the softwar...
AshC's avatar
AshC
Retired GoTo Contributor
5 years ago

Hi JK55,

Do you know if this new PC already has GoToMyPC installed there?

 

Is there any security or firewall application that would block the registration finalization?

 

Have you tried installing the endpoint software by saving it first, and then running the files as the Administrator?