Forum Discussion

Timyarb's avatar
Timyarb
New Contributor
6 years ago

Cannot launch remote control session to unattended client

I have been trying to connect to a computer and it will show me the unattended host it will connect and once i try to start a session if gives me the below error over and over. I looked up the error ...
AshC's avatar
AshC
Retired GoTo Contributor
6 years ago

Dwarne_ACS  Sorry, has your connection issue cleared up since this morning?

 

  • Dwarne_ACS's avatar
    Dwarne_ACS
    New Contributor
    6 years ago
    Yes, still having the issue
    • AshC's avatar
      AshC
      Retired GoTo Contributor
      6 years ago

      Dwarne_ACS 

      1. On the host computer, click on the LogMeIn icon in the System Tray.
      2. Click LogMeIn Control Panel.
      3. Click the About tab.
      4. Click on Check for Updates.
      5. Follow on-screen instructions.

      • Dwarne_ACS's avatar
        Dwarne_ACS
        New Contributor
        6 years ago

        Ash,

        Not sure we are talking about the same client here.  I am talking about the LMI Rescue Technician Console, not the LMI Client.