Forum Discussion

MBrosnan's avatar
MBrosnan
New Member
7 years ago

Cannot connect to computers due to admin password

Hi, 

 

When I try to connect to certain computers on the LAN, when I am outside the office, it asks them to enter admin credentials when I try to connect. I've tried the "Restart Applet as a Service" and entered in our domain admin credentials but it doesn't seem to work. I am looking to see what I can do with Group Policy to ensure that "Log Me In" is allowed through the Windows Firewall please to avoid this being asked. 

 

Thanks

Michelle

  • Anon20157's avatar
    Anon20157
    New Contributor
    7 years ago

    I am having the same issue.  I loaded (and configured) the .admx templates for logmein.  However, I still have the same problem.  I can sometimes get around it by having the user repeatedly canceling the name/password prompt, pausing/resuming their session.... trying again.

    It's a pain.

    Getting connected takes longer than fixing the issue.