Forum Discussion

SteveRingsmuth's avatar
SteveRingsmuth
New Contributor
6 years ago

Re: LMI Pro stops responding to certain key strokes

I have the same issue running from my Macbook Pro running macOS Mojave version 10.14.5. I can cut, copy and paste to the host but no other keyboard strokes pass through. This problem started in spring 2019 and has gotten to the point of being unusable. I am certain this is a LogMeIn client issue on the Mac. Nothing is set wrong on my machine. This has really cause a lot of issues working from home.

    • SteveRingsmuth's avatar
      SteveRingsmuth
      New Contributor

      It will not pass any regular charaters. It will pass cut, copy, and paste.

      • AshC's avatar
        AshC
        Retired GoTo Contributor

        SteveRingsmuth  Specifically which are the functions you are trying to send through Pro to the Host PC, that are currently failing?

        What OS is the remote computer(s) running?

  • AshC's avatar
    AshC
    Retired GoTo Contributor

    SteveRingsmuth  Sorry, Steve!

     

    Could you also specify the GoToMyPC software version being run on the problem PC?

    Exactly what keystrokes are you attempting to send during failure?