Forum Discussion
franlaconti
2 years agoNew Contributor
was this ever solved?? I'm having the same issue
- KateG2 years agoGoTo Moderator
Hi franlaconti welcome to the GoTo Community.
Can you tell us more about the computer setup and what you are connecting to and from?
Note, there are instances where multi-monitor support is not available:
- The Java and HTML remote control clients do not offer multiple monitor support.
- To get full support of all multi-monitor features, you must use HDMI, DVI, or VGA monitor cable. Other cable types may not offer all multi-monitor features.
- franlaconti2 years agoNew Contributor
Not exactly sure what you mean...
I have 2 monitors at work and 2 at home. when I'm home the monitor option is not available on my toolbar.
- KateG2 years agoGoTo Moderator
franlaconti thanks for the further information, a few questions:
- Have you installed the desktop client to connect to the host?
- What Operating System are you using?
- Is this the first time using the software? Was multi-monitor option available previously?