Forum Discussion

T_Ma's avatar
T_Ma
New Contributor
7 years ago

LMI with Dell DisplayLink

I am using LMI Pro with my Laptop that has a Dell DisplayLink so I have three additional monitors. I previously would be able to turn off the monitors and then lock the laptop. Once at home I would be able to see all the monitors but now I only see the laptop screen. Any ideas why this is no longer working?

  • AshC's avatar
    AshC
    Retired GoTo Contributor
    7 years ago

    T_Ma I have seen this behavior occur where the laptop stops sending information to the external monitors when closed or in hybernation etc.  Can you checkout the display settings to ensure that the PC is indeed sending a signal out to the exeternal hardware?

      • AshC's avatar
        AshC
        Retired GoTo Contributor
        7 years ago

        T_Ma  Right-click your Windows desktop, and there may be a Display Settings (if not, this is available through the Control Panel).  From this window, I would click the 'Detect' button.  If only the laptop screen is detected, then you may have to check with Dell to see why the behavior recently changed when you shut the laptop.

         

        In some cases it can be a video driver that needs updating, so it never hurts to check this as well.