Forum Discussion

Visionbp's avatar
Visionbp
New Contributor
2 years ago

i can't renew purchase hamachi network subscription.

 
when i try it appear message page.

Only the Account Holder can purchase subscriptions for this account.

how to do ?

  • GlennD's avatar
    GlennD
    2 years ago

    Hi Visionbp, welcome to the community.

     

    I have opened a support ticket for you with our billing team. They will contact you via email to assist.

     

  • GlennD's avatar
    GlennD
    GoTo Manager
    2 years ago

    Hi Visionbp, welcome to the community.

     

    I have opened a support ticket for you with our billing team. They will contact you via email to assist.

     

    • Visionbp's avatar
      Visionbp
      New Contributor
      2 years ago

      but now still cant subscription.
      what i have to do please.

    • GlennD's avatar
      GlennD
      GoTo Manager
      2 years ago

      Hi nicucata8499, I see that you opened a support ticket and you issue has been resolved.