GoTo Webinar Billing Issue
Hello everyone, We have been using GoToWebinar for many years. However, we decided to terminate our subscription and canceled it. Despite canceling before the billing period, we wer...
Forum Discussion
Hi TiciEdu, welcome to the community.
I see that you called but disconnected before talking to Support, I have opened a support ticket for you and someone will be reaching out.
Thank you very much for your support. I’m reviewing the ticket and will also share the details of the duplicated payment capture separately. I really appreciate your help during this process.
Hello, we have not received any response yet. The withdrawal made from the unbilled and unregistered card has not been refunded yet. When can we get feedback about this process?
