Forum Discussion
GlennD
11 days agoGoTo Manager
Hi Thuben, welcome to the community.
When you delete a device from your device group, the following will occur:
- The device is removed from the device group (i.e., in the Dashboard, Devices, and Unattended Support Computers List), and access to the device is no longer available for all remote support agents assigned to the device group.
- The GoToAssist Customer application is uninstalled from the device (i.e., unattended access is removed from the computer).
To add them back you will need to setup Unattended Support on those computers again.