Forum Discussion

Benedikt's avatar
Benedikt
New Contributor
9 months ago

Unable to download customer application using join.gotoresolve.com

Hello,   we are German GoTo Resolve users experiencing the following problem since yesterday:    To establish a support session our users use join.gotoresolve.com instead of helpdesk.me. That's b...
  • GoTo_Robi's avatar
    GoTo_Robi
    9 months ago

    Hi,

    Thanks for the report, alerted engineering and the issue has been fixed an hour ago.

    Sorry for the inconvenience!

    Br,

    Robi

Benedikt's avatar
Benedikt
New Contributor
9 months ago

It seems to be that the problem got fixed now.

  • GoTo_Robi's avatar
    GoTo_Robi
    GoTo Contributor
    9 months ago

    Hi,

    Thanks for the report, alerted engineering and the issue has been fixed an hour ago.

    Sorry for the inconvenience!

    Br,

    Robi