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dstclair's avatar
dstclair
Active Contributor
2 months ago

Strange purple glitching when in remote sessions

Is anyone else having strange purple glitching on remote session screens? It's not consistently an issue but it seems to happen randomly for our agents and it's happening across different PCs and dif...
TimothyD's avatar
TimothyD
Active Contributor
28 days ago

I've seen that myself recently. Only one time, so I don't know if its random and rare, or specific to the machine I experienced it on (have only connected to it one time). It does seem to come/go based on mouse movement as noted above. The distortion shows up in the recording as well