Forum Discussion

Boyd B.'s avatar
Boyd B.
Contributor
2 years ago

Stored Credentials for Unattended Computers

In GoToAssist v4, when you click on the CTRL-ALT-DEL button, the UI prompts for the use of stored credentials (if present) when the computer is locked, or no one is logged on at all.

 

I think this functionality should be incorporated into GoToResolve. As it stands, you have to disconnect, and then reconnect, the remote control session to automatically login with the stored credentials, after the computer automatically locks.

  • KateG's avatar
    KateG
    GoTo Moderator
    2 years ago

    Hi Boyd B. nice to see you in the Community and thanks for sharing this feedback. We will share this need with the team.