Resolve - Unable to delete group
Hi, I created a device group but now I'm unable to delete it and get a "Failed to empty group" message. The group did have devices in it at one point but is definitely empty now. I've tried adding a...
Forum Discussion
Hi CaptainRizla Welcome to the GoTo Community.
I'm not able to replicate this currently, can you confirm the following steps:
- GoTo Manage Groups at the top
- Click delete and enter the signature key.
- Is nothing happening?
Hi KateG ,
I've tried again and still get the 'Failed to empty group' message, shown below.
The only thing I can think of that may have caused this issue was that I originally tried to delete the group with the devices still in there. Maybe this has caused the bug?
Just to add, I have been able to create a new empty group and delete it fine.
It is possible to escalate this to technical support?
