Forum Discussion

efanning's avatar
efanning
Active Contributor
3 years ago

Feature Request - Auto Refresh Helpdesk

It would be nice to have the tickets refresh on their own in the desktop console when I new ticket comes instead of clicking on the refresh link if you happen to catch it.  Otherwise you'd have to click out of Helpdesk and back in to refresh.

  • GyulaMucsi's avatar
    GyulaMucsi
    GoTo Contributor
    3 years ago

    Hi efanning,

    We are planning on adding this improvement in the future, but we don't have a planned release date yet.