Forum Discussion

ashajib's avatar
ashajib
Active Contributor
2 years ago

Failed to send SMS to phone number

Good Morning All, Is anyone having issues sending SMS through GoTo Resolve Desktop Console? I and my colleagues had this issue a couple of weeks ago but then it worked last week then the same issue...
GlennD's avatar
GlennD
GoTo Manager
2 years ago

Hi @ashajib, welcome to the community.

I am checking with support to see if there are any other reports of this issue, are you seeing any kind of error message?

  • ashajib's avatar
    ashajib
    Active Contributor
    2 years ago
    Hello Glen,

    SMS is working now. Not sure what caused the issue

    Thanks,
    Asif
  • ashajib's avatar
    ashajib
    Active Contributor
    2 years ago

    Hello Glenn,

    When you enter the Number in the phone number field then click send we get a red X and it says Failed to send SMS to phone number: