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alarson-nwpump's avatar
alarson-nwpump
Active Contributor
2 years ago

Console App stuck on "Email verification pending"

Not sure why this is an issue, or what is even causing it, but this only seems to be an issue with the desktop application (not the web app version).   I currently run Windows 11 (which I don't thi...
Remote Support
Windows
GlennD's avatar
GlennD
GoTo Manager

Hi alarson-nwpump,

 

 So is the issue you are prompted to verify each time you launch the desktop app, or does the verification email never arrive? Is your PC added as a trusted device on your account already? Do you use a VPN or something else that may cause our system not to recognize its the same PC each time?

 

alarson-nwpump's avatar
alarson-nwpump
Active Contributor
2 years ago

Yes, each time launching the application, I'm prompted. However, this isn't the case when using the web app.

I can confirm I'm not using a VPN at all, and the PC is already a trusted device.