Forum Discussion

TimothyD's avatar
TimothyD
Active Contributor
3 days ago

Best practices for reinstalling OS to keep GoTo Data?

Wondering what best practices if any there may be when you need to wipe a device and reinstall, with how to keep all the data that was added to the inventory/device in GoTo Resolve. It seems like th...
KateG's avatar
KateG
GoTo Moderator
9 hours ago

Hi TimothyD 

Good to see you and sorry for the delay, I was checking with the team. 

Unfortunately, there isn't a built-in feature in GoTo Resolve to directly link old inventory records to new device records after a reinstall, only manual interaction as you noted is possible at the moment. 

You may want to create an idea for this here, where others can comment and vote, which helps prioritize implementation.