Antivirus Health - Threat Found
If a threat has been detected by GoToResolve EPP, where can I find more details about the specific threat detected? For example: Last scan report Last scan: Aug 17, 2023, 10:09 AM Scan result...
Forum Discussion
Hi Boyd B.,
If you have installed GoToResolve Endpoint Protection, there should be an icon in the system tray that can be clicked on for more information. 
I suppose that is one of the problems here. I don't have a subscription for EPP, yet I still see some information related to that product. If you're going to display a threat indicator for those of us that don't have the subscription, you should provide more details than you do right now.
It does also work with other antivirus providers, so you can run updates and scans but you would still need to go to the antivirus software on the computer to see the details if something was discovered. I'm sure more useful information and actions will be added as we continue to roll out updates.
I appreciate the suggestion Glenn, but Windows Defender on the target machine is reporting no threats at all. Is the threat reported by GoToResolve is true or false? Without more detail, I am stuck.
