Forum Discussion

AndrewH85's avatar
AndrewH85
Active Contributor
5 years ago

Screen Blanking not working after Windows 10 2004

Microsoft has pushed out Windows 10 2004 to my workstations in our office and now screen blanking no longer works.  My employee's are working remotely and rely on screen blanking for privacy. My co...
  • AshC's avatar
    AshC
    4 years ago

    Thanks for your patience everyone. 

     

    We've released an update that fixes the screen blanking failure for hosts running Windows v2004 and higher.  Please upgrade affected PCs to LogMeIn host software 4.1.0.14344 in order to activate the new screen blanking method. 

     

PPalette's avatar
PPalette
Active Contributor

so upgrade on the host computer?  

 

GregErnest's avatar
GregErnest
New Contributor
4 years ago

Where can I find the update installation program?

  • bpritch's avatar
    bpritch
    Active Contributor
    4 years ago
    Log into your account and download a new client package.
    • GregErnest's avatar
      GregErnest
      New Contributor
      4 years ago

      I am in secure.logmein.com.   I cannot seem to find just the download file.