Only the Account Holder can purchase subscriptions for this account
Hi, my Hamachi subscription for one of my networks got canceled. When I try to renew the subscription or create a new one, I get the following message: 'Only the Account Holder can purchase subscriptions for this account.' I need to solve this problem urgently!"Solvedlucazh7 months agoNew Member336Views0likes1CommentWhitelist server address configuration for Hamachi
Hi, I want to use Hamachi VPN to connect my iot end device for remote management. My iot devices are running on Linux and having m2m SIM card for internet connectivity. I tested Hamachi VPN with normal SIM card while m2m SIM card required whitelist server address (IP address/url) Can we get these IP Address/URL from Logmein/Hamachi to configure into m2m SIM card ? -- Pritesh JaniSolvedpjani247 months agoNew Member497Views0likes1CommentStop files and folders sharing for specific user/network
Hello, As the title says I am trying to stop Windows's files and folder sharing for specific user or network. I have tried achieving this by blocking port 445 via the Windows Firewall. When I setup the rule without any conditions it works and block it, but when I set specific IP (Hamachi's IP) for the blockage it is not working. Basically I am trying to stop it for specific user, but if I can block it for an entire network it will do the job too. Do you have any idea how can I achieve that?BluePh0eniX7 months agoVisitor545Views0likes1Commentfailed to connect to hamachi servers
Hamachi does not connect and give this error after a long time: Failed to connect to the Hamachi servers. Would you like Hamachi to automatically manitor server availability and establish a connection as soon as it becomes possibleAmir_mg8 months agoNew Member404Views0likes1Comment- Lumensoft8 months agoNew Member323Views0likes0Comments
Can't renew Hamachi subscription
Hi, I can't renew my Hamachi subscription. I go to my netwok list, click on the green button "buy Hamachi subscription", and it takes me to the same page,https://secure.logmein.com/Central/Central.aspx My user email is(removed for privacy -GlennD) . Thanksrafa_flores8 months agoNew Contributor893Views0likes6CommentsTransfer ownership
Hi, Im not good at using this app I want to keep this short: It said that I transferred my network ownership to my email? And that i dont have acess now, I dont know how to undo this, i still have the network name and passwordSolvedkindnesssad8 months agoNew Contributor617Views0likes2CommentsAccount Deletion Request
Please delete my account Hello. I would like to delete my LogMeIn - Hamachi account, and obviously any kind of data associated with the account you may have (and shouldn't keep once the account is deleted). I don't use LogMeIn - Hamachi, nor intend to use it, as such I don't want anything to do with it, not being able to delete an account is a security issue if the service gets a security leak/breach in the meantime. I went to multiple FAQs and guides within 'GoTo' to delete this account, and also called a support number that never answered, and there are no solutions to remove my account. I'll keep posting this same topic as long as my account is not deleted. Best regards.denale8 months agoNew Contributor701Views0likes3CommentsI want to cancel hamachi auto renewal. but phone number is wrong (Japan)
I want to cancel the automatic renewal of Hamachi. I attempted to cancel my Hamachi subscription. However, both phone numbers on the website were incorrect and I was unable to proceed further with the cancellation. (I called from Japan) I want to cancel my order by email. Ticket Case number:19907350SolvedTZRA8 months agoVisitor544Views0likes1CommentFailed service
Hi all. I have a MAC Book Air with Ventura 13.3. I´m trying install Hamachi, no errors occurs but always return "FAILED TO CONNECT TO THE ENGINE" and nothing else. Remove ans reinstal dont work too. Is Thers a tip to resolve this issue?VetorPC8 months agoNew Contributor1.2KViews0likes4CommentsDemora no envio de email SMTP
Bom dia, Tenho um programa que envia e-mail para os clientes por SMTP, porem com o Hamachi ligado, o programa demora cerca de 2 a 3 minutos para enviar cada e-mail, com o Hamachi desligado, o envio do e-mail por SMTP leva cerca de 10 segundos. Poderiam me ajudar a solucionar este problema?PedroPiza9 months agoNew Contributor461Views0likes2CommentsUnable to load the chat history in LogMeIn Hamachi
OS: Windows 11 App Version: 2.3.0.78 Repro Steps: Deploy the latest OS Perform windows and store updates Install the app. Launch the app Right click on connected machine and click on chat. Right click on chat and click on clear chat history. Able to clear chat successfully. Again right click and select load history. Observe unable to load chat history. Observations: Unable to load the chat historyMichellehdr9 months agoNew Contributor304Views0likes0CommentsCannot get adapter config
Hi guys, I get the following error protocol when I rightclick on a friend in my network and run a diagnose: Zusammenfassungsbericht (Summary report) ------------------------ Testname (Test name): Peer Ergebnis (Result): [ROT (RED)] -> Probleme gefunden Details (Details): Tunnel: (Tunnel:) OK (OK) Lokale Ergebnisse: Adapterkonfiguration: OK (OK) Datenverkehrstest: OK (OK) Peer-Ergebnisse: [xxx-xxx-xxx] Adapterkonfiguration: Adapterkonfiguration kann nicht abgerufen werden (Cannot get adapter config) Datenverkehrstest: Test kann nicht abgeschlossen werden (Cannot complete test) --------------------------------------------- He gets the same error oh his side. We have tried the solution from this thread, but it didn't help: https://community.logmein.com/t5/Hamachi-Discussions/Cannot-get-adapter-config-on-diagnose/td-p/200166 Does anyone have a different solution or clues for us? RegardsSolvedAbson9 months agoNew Contributor2.5KViews0likes1CommentУ меня друг горит синим цветом
Почему мой друг горит синим цветом? Я все проверил и ничего не помогло.Windays9 months agoNew Member614Views0likes1CommentHamachi is blocking my wifi windows 10
So I have a friend who's having trouble with Hamachi I figured I'd try to help him out since he's not as computer savvy as I am. His issue routes from Hamachi blocking his Network 1 Wifi, blocking it off completely at times; for an hour or more sometimes. I'm not sure what the complete issue is as I've not had issues with this but it may be that his computer is super old 8+ years and that may be why there's conflicting issues but I want to be sure before I tell him he probably has to buy a new PC since on the market they're expensive, his was a custom build, runs Windows 10. If you have a fix to this problem I'd much appreciate it!Solvedvenom129 months agoNew Member26KViews0likes8CommentsOffene Fragen - nicht gefundene Antworten
Wie kann ich dem Service/Support eine Mail schreiben? - wie kann ich den Autostart von Hamachi unterbinden, warum gibt es dazu keine Option. - Warum läuft da ein Dienst, was macht der genau. warum startet ein dienst und warum wurde der mit installiert. -- warum läuft der Dienst weiter, wenn Hamachi beendet wurde Leider sind sehr wenige Details zu ihren unter-Programmen auf ihrer Sete zu finden. -Was macht LimGuardService...waswolltihrdenn9 months agoNew Member382Views0likes1CommentRe: ''Password rejected'' error
I'm also having this issue. Since the OP hasn't answered your request for information, I will. If you could tell us about the affected operating systems and software versions it may help us understand the problem better. Windows 11, and whatever version of the software was on your download site as of today, March 12, since I just installed it. Appears to be 2.3.0.78? I should mention that until I can get 2 computers onto the same network, your software is completely and utterly useless, so I'd hurry and fix this if I were you. Not sure why it's still a problem 2 years later but it is. (Between this and the whole debacle with LastPass getting breached in ways that were completely avoidable, I'm not sure I even want to bother with this but I think I can afford to give you ONE chance to fix this.) If the client is on your account, they can be connected to the network on web with a few clicks, no join requiredments needed. This used to be possible, but now you need a subscription in order to manager computers, even if all you want to do is join them to the network, not anything fancy like remote access. I'm not going to pay a subscription fee (Certainly not $279 a year! And that's just the "For individuals" price for 2 computers! I showed my father, with whom I'm trying to connect, and he rolled his eyes.) when I'm not even convinced the software is going to work (again, I can't get the basic features to function), much less work well enough to solve my issue. PS: why does the forum software on this site stink so bad? There's no quote blocks, and when I'm using code block as above to work around the issue, there's no way to insert the text cursor on the outside the block. Thus, if code block is the only <p>paragraph</p> element I can't make a new paragraph outside the block.Twisted_Code10 months agoActive Contributor4.3KViews0likes3CommentsSetting default MTU size for hamachi network
Hi all, I've some problems connecting a client to remote SQL Server 2008R2 over an Hamachi network cause TCP connection suddenly drops on certain SQL operation involving BLOB data. After some different trials I found out that the issue is somehow related with the default Hamachi MTU size of 1404. Setting it to 1000 with netsh utility solved my problem. Every time Hamachi restarts the MTU size is set again to 1404 breaking the connection again so I had to give users a script they need to manually launch after reboot or connection reset. I was wondering if there's an option in hamachi configuration file that gives the user the ability to change the default MTU size to a different value. Looking at the different configuration files I found on my system in Hamachi related folders I did not find any setting that seems to help me but I noticed in the logs that in the boot process MTU size is deliberately set with a netsh command call expecially in the h2-engine.log: 02/09 19:40:42.068 [33516] tap: init(), devName [Hamachi] 02/09 19:40:42.069 [33516] tap: list_netdev_win32() .. 02/09 19:40:42.493 [33516] tap: set mtu 02/09 19:40:42.884 [33516] sys: run_command(netsh interface ipv4 set subinterface "Hamachi" mtu=1404 store=persistent), done with 0 Hope someone can help me solve that! Thanks Andreatechsrl12 months agoNew Member1.1KViews0likes2Commentsfailed to connect to hamachi servers
hello there, i live in egypt and hamachi was working for a few months,today the ip address in hamachi is 0.0.0.0 and when i try to connect,it says (Failed To Connect To The Hamachi Servers,would you like Hamachi To Automatically monitor server availability and establish a connection as soon as possible?) and i click yes,the reconnecting never ends,like in the pictures,and firewall is turned off,please helpSolvedomarosama12 months agoNew Contributor26KViews0likes8Commentsi can't renew purchase hamachi network subscription.
when i try it appear message page. Only the Account Holder can purchase subscriptions for this account. how to do ?SolvedVisionbp12 months agoNew Contributor1.7KViews0likes4CommentsReview these support resources before you post
Hi, welcome to the Hamachi Community. Please take a moment to review our support articles before posting What do the Different Color Indicators Mean in Hamachi? Troubleshooting Hamachi Client Request Time Out Which ports and protocols does Hamachi use? How to Change Peer Connection Settings How to Disable Port Detection for Peer-to-Peer Connection Using Hamachi Self-Diagnosis to Detect Problems How to Change the Server Connection Settings Troubleshooting Pinging Hamachi Hosts Troubleshooting Windows Network Connections How to Establish a Connection to All Unverified Peers Securing Your Hamachi Network Connections How to Establish a Connection to a Single Unverified Peer How to Check the Network Connection of Another Online Client If you are unable to find a solution in the support articles or any of the marked solutions here in the community, please provide as much detail as you can in your post i.e. operating system, type of network, error messages, and the troubleshooting steps you have already attempted.GlennD2 years agoGoTo Manager2KViews1like0Commentsconnecting computer to far local network
Hi there, I have to link a computer in Country X, to a local network - which is connected to the internet by a router - in Country Y. The reason for that is: the computer in Country X has a program that wont open unless if that computer is connected to the local network in country Y. both operating systems are Windows. I have tried to do mesh connection between tow computers which are in a different network, computer(1) was able to see the sharing files of computer(2) but was not able to connect to the local network. how I can solve this issue? thank you.SolvedZac12 years agoNew Contributor1.7KViews0likes3CommentsActivar suscripción
Aye compramos una suscripción estándar pero aparece disponible en la página de administración, ¿hay que esperar un tiempo?, ¿hay que solicitar que la habiliten?. Si alguien sabe de esto se agradecerá mucho su ayuda.Solvedlchincho2 years agoNew Contributor1.1KViews0likes3CommentsDuplicate client IDs
I am using hamachi on a embedded device. For easier duplication of my device I cloned the image from the device and flashed it to another. After starting the cloned image on the second device, hamachi is already subscribed to the account of the other device and it lists the same client id as on the first device. This makes all hamachi commands on the second device affect the hamachi settings of the other device. How may I fix this? Is there a way to manually change the client id?SolvedJWeiß2 years agoNew Member1.1KViews0likes1CommentCan't ping friend but friend can ping me.
When trying to ping a friend I get a request timed out. His dot is green and when diagnosing it, it shows up as ok. Plus he is able to ping me. We have both done everything with the firewall, and nothing changes.j2nktheturtle2 years agoNew Member4.1KViews0likes1CommentMultiple admin accounts in Hamachi
Hi All. We only have one admin account for our Hamachi instance. That's owned by my manager, but I am the main admin. This means I have to share his credentials to do admin. Is it possible to have multiple admin accounts so that I can have my own?huwprice2 years agoNew Member588Views0likes1CommentCosto suscripcion estandar
El costo anual de una suscripción estandar de hamachi es de 44 euros anuales más impuestos? o se debe pagar este valor mensulmenteSolvedlchincho2 years agoNew Contributor977Views0likes1CommentBilling History
Hi, I cannot access the billing history or billing information. This issue occurs regardless of the browser used or the device used, and it is affecting three different accounts. I need the invoices to input them into the accounting system.Pavel52 years agoNew Member710Views0likes1Commenthelp I can't pay for the hamachi service
I ask you for help, please, when I want to pay for the service, it refers me to goto admin but the web or my user does not work. I wait for an answer, thank you very much !!! Les pido ayuda por favor, al querer abonar el servicio me deriva a goto admin pero no funciona la web o mi usuario. espero respuesta, muchas gracias !!!Solvedmarianoz2 years agoActive Contributor1.4KViews0likes5CommentsL ip de machine passerelle change regulierement
Bonjour mon probleme est le suivant la machine passerelle change d ip je ne comprend pas pourquoi organisation des Nations Unies fois elle est en 10.40. et des fois elle est en 192.168 et je voudrais quelle reste reste en 192.168??dimexpress2 years agoNew Member420Views0likes1CommentInstalation Error - Windows 10
Hi, I hope someone can help me. I downloaded the hamachi.msiinstaller, but when I click on it and "windows installer" opens, this tab closes instantly. In the installation logs I get the following line "MsiDatabaseOpenView failed 1601", but when I use a different file explorer (Everything) it allows me to run the installer, but in the last one it says "...The error code is 2728". My Windows version is W10 KB5027293. Here I have tried deleting everything possible and downloading again, clearing the cache, updating Windows Installer, viewing the licenses, but nothing.... What can I do? ThanksSolvedOwksjin2 years agoNew Member840Views0likes1CommentChange how you log in as a different user?
In testing, I connected to the remote Hamachi server as an admin user via the "browse" function. Now, I need to login to the same Hub as a different user, I cannot find where I need to log out as the admin and login again as an end user in my client. Any ideas what needs to be done to access this account differently?MishkieK2 years agoNew Member857Views0likes0CommentsEither website interface or account information problem and no solution from support
I have a HAMACHI subscription which has been active for years now, I was billed on February 2023 for it, my client application is working but I cannot make any changes to the networks, subscription or billing information. Upon entering the site it simply says I have NOTHING of the sorts and offers me to subscribe. I've opened a support call but it is taking long to have answers and they have been saying there is no problem, despite screenshots proving otherwise and now, with problem still pending, the ticket disappeared from the list as if it was solved. I there a channel that enables me to have this problem ACTUALLY solved?SolvedMarcoRozo2 years agoActive Contributor1.3KViews0likes3CommentsWhere I pay ONLY ONE of my 2 paid subscriptions ? (I have 2 standard networks of 32 members)
HI, For security reasons, I do not enter my real credit card in any website. To pay for my web subscriptions I use VIRTUAL credit cards ( these visa cards last only 2 days active, can be used only once, and are for a fixed amount,.... 60USD,... to pay for a standard subscription ) I have 2 active subscriptions,.. one expires on October 29, 2021, and the other expires on December 4, 2021. I need to pay only for the subscription that expires on October 29th. ¿ how do i pay only the october 29th subscription ?, ...in which part of the website can i pay ONLY the subscription that expires on october 29th? regardsSolvedouii2 years agoActive Contributor2.9KViews0likes11CommentsRun LogMeIn Hamachi as Service on Windows
Anyone knows if it is possible to run LogMeIn Hamachi as as service on Windows 7/8/10/11? Should be very nice to run the service and acess the remote computer even when the computer is only turned on at login screen.SolvedNico_1807772 years agoNew Member6.9KViews0likes7CommentsLogMeIn Hamachi Connection issues with Windows 8
I have hamachi installed on 4 machines. 2 XP PRO, 1 Windows 7 Home, 1 Windows 8 Pro. All computers have the most recent version as of 1/19/2013. The 2 XP Machines are in one business while the Windows 7 is at my home and the Windows 8 is at my other business. So a total of 3 locations. I can connect just fine between the windows 7 machine and the 2 windows xp machines all the time. So the problem is with the Windows 8 machine. On all but the windows 8 machine it shows my Windows 8 machine as "Grey - no connection" I have tried Port Forwarding, DMZ, static ports with and without Port Forwarding, Disabled all firewalls, Disabled all security software and still get nothing. The only time I get a connection is when I am connected to my Windows 8 machine via Remote Desktop Connection. At that point it turns Green until I disconnect my RDP session. Any help here would be appreciated. Thanks. I have a linksys E900 router on Firmware 1.0 at the Windows 8 Office.Solvedrobspcs3 years agoNew Contributor25KViews0likes15CommentsWrong Login/Password on Windows 10
One memeber of my network has recently upgraded to windows 10. Until that, hamachi was working fine. We use hamachi to connect to a file server running windows 8.1. Each member has its own login / password on that computer, so that I can control which folders they're able to access. When this particular member running windows 10 tries to browse the server, it asks for a login/password, as expected. The problem is that it says the login information is incorrect (i'm sure it's correct, i've checked it and even tried my own). All hamachi lights are green, no problems there. Any suggestion? Thanks!Solveddhasse3 years agoVisitor14KViews0likes4CommentsSlow internet speeds after installing Hamachi
I've been having this issue for so long now! For some reason, my internet is blazing fast until I install Hamachi. Certain website downloads are affected but others aren't. for instance, downloading a zip file from "downloads.oneplus.com" WITHOUT Hamachi shows 3 minutes left. AFTER installing Hamachi, that same file now says 20 Minutes.... Same issue happens with Microsoft's download servers, when trying to download the Windows 10 iso, Hamachi just DESTROYS the download speed when my internet is more than capable of downloading large files quickly! Even uninstalling Hamachi leaves the same affect, almost like there's something left in the system that causes this, registry data maybe? Any pointers?SolvedH4X0R463 years agoNew Contributor55KViews0likes61CommentsCan't change settings mode
On the site, when i try to clik the setting mode to "Full", the "Minimal" option is automatcly marked witch disabled gray collor, but with the description of full mode. And when save it, it realy go to minimal mode...Solvedclariontec3 years agoNew Contributor3.3KViews0likes10Commentshamachi subscription change
I purchased a regular subscription to the hamachi standard, and I also received the receipt through the email I wrote when I purchased it. However, I can't modify the type of subscription to the network through the Logmein pro page or the logmein hamachi program. Also, even if I create a new network, I can't create a network with more than five PC by applying a paid subscription.Solvedmanen3 years agoVisitor1.3KViews0likes1Comment