Tagged:TagMost RecentService Catalog?The B before # in subject of email notifications can be edited?Incident Closure RulesSupport Time 'deducted' from service or companyText me when new incident is created?Linking Incidents to Companies Not CustomerActive Dir Customer Login VS. "View Incident" button in email updatesBlock Some Customers from Viewing Certain Knowledge ArticlesHide from Customer Email NotificationHow to Take the Service Name out of Email Subject Line
