GoToAssist Service Desk Discussions

Ask fellow GoToAssist Service Desk users your questions and give feedback. Share your knowledge and best practices with other IT and Support professionals.

521 Posts

Incident notifications
Lisa E
New Member
11 years ago
Question
1.7KViews
0likes
1Comment
SLA based Trigger
Michael Grumbac
New Member
11 years ago
Question
1.4KViews
0likes
1Comment
Creating Custom Report for Incidents That Aren't Linked to a Customer
adam corriveau
New Contributor
11 years ago
Question
1.4KViews
0likes
1Comment
How can I update Service Desk customer info from a CSV file?
Mike Suding
Active Contributor
11 years ago
Question
1.4KViews
0likes
1Comment
Remove Inactive users - Change email address
info111
New Member
11 years ago
idea
4.8KViews
0likes
12Comments
Trigger Reminder
Lynn Coleman
New Member
11 years ago
idea
1.4KViews
0likes
1Comment
Case Sensitivity Changes
Brad11
New Member
11 years ago
Problem
1KViews
0likes
1Comment
Sheduled tasks
Rob211
New Member
11 years ago
idea
1.1KViews
0likes
1Comment
Visible Messages on Overview Dashboard
Nate Runge
New Member
11 years ago
idea
1.1KViews
0likes
1Comment
Issues Managing SubStatuses (Not Resolved Statuses)
Brad11
New Member
11 years ago
Question
1.9KViews
0likes
3Comments