GoToAssist Service Desk Discussions

Ask fellow GoToAssist Service Desk users your questions and give feedback. Share your knowledge and best practices with other IT and Support professionals.

521 Posts

Cannot Change Owner or Assignee
Jon Snow
New Member
10 years ago
Question
1.3KViews
0likes
2Comments
Issues with "Start Support Session" button with recent update
drogge6
New Member
10 years ago
Problem
1.8KViews
0likes
3Comments
Required Maintenance 3/20/2015
GlennD
GoTo Manager
10 years ago
532Views
0likes
0Comments
Can't import knowledgebase articles.
Robert Schifer
New Member
10 years ago
Problem
1.3KViews
0likes
2Comments
Service Desk Reports
Bcshay
Active Contributor
10 years ago
Problem
693Views
0likes
0Comments
Customer Tel No. Shown in Incident
jason1111
Active Contributor
10 years ago
idea
1.5KViews
0likes
3Comments
TLS encryption for emails
Chase Beydler1
New Member
10 years ago
idea
3.8KViews
0likes
35Comments
Erroneous Resolution Timers
Daedalus1
New Member
10 years ago
Question
879Views
0likes
1Comment
Send Technician Notification based on time range
Mark Parenti
Active Contributor
10 years ago
Question
680Views
0likes
0Comments
Timer on GTA
shanal.chetty
New Member
10 years ago
Question
715Views
0likes
0Comments