A report for deleted computers where I can see the hostname
Computers where deleted last month and I wanted to see the hostname on the report, however I was told that no further details besides that the computer was deleted, email, IP address and the event day no host name or description. I would like to see a report with more information for deleted computers too.MichaelJehnich15 days agoActive ContributorNew97Views1like1CommentFeature request for M1 and M2 chips
Hello, I'm writing to put in a feature request to add remote audio support for host computers with the M1 and M2 chips.matthawkins4 months agoActive ContributorNew208Views2likes1CommentConfirm for Delete Acknowledged
Can we please add a confirm step to "Delete Acknowledged" on the Alerts page. That and confirm are very close together and it's way to easy to delete rather than acknowledge an alert which then destroys your alert history. I've done this quite a few times and have requested this before. In general, almost any "delete all" button should require confirmation before deleting.uptimesvc10 days agoActive ContributorNew154Views1like2CommentsLogmein Client Search by User
I believe adding the option to search computers within the Logmein Client by user would help a lot of techs. Right now it appears the only way to search in the Client is by name of the computer. However the option to search by "User & Session" information is available on the web portal, but not the Client. For example, say my org wants to name devices by a specific format, but we know "Bob" works on computer X. I want to search for "Bob" within the Client and it provides the computer named "X". If it is too difficult to remember what computer name "Bob" works on.Madchimp17 hours agoActive Contributor717Views5likes3CommentsBulk Move Computers Between Groups
Currently, the only viable way to move bulk computers between groups in LMI Central is one-by-one. A method to select multiple computers and assign them to a group would be fantastic, and make a lot of peoples' lives easier.barceneaux15 days agoActive ContributorInvestigating229Views1like2CommentsRemote Execution
It would be nice if I had the ability to delete and/or modify remote execution tasks. Currently I cannot do that, so if I make a mistake and need to continue to smooth out the task, there is no way to do that without creating a new one. Also, it would be nice to have a list of tasks in addition to showing the running jobs and completed jobs.j_helland9 months agoActive ContributorReviewed by moderator673Views2likes2CommentsDynamic computer selection for Alert Packages
To expand onhttps://community.logmein.com/t5/Central-Ideas/Automatic-Alerts-for-Offline-Computers/idi-p/291753#comment-on-this While the functionality does exist to create the rule. It would be nice to not have to manually pick the computers. The rule would be useless if someone forgot to include them in scope. Instead, it would be great if we could dynamically associate machines based on logical rules ("computer name" endswith -pc) or even leverage the groups that we can create in LMI, for example. If I want all of my marketing pcs in the Marketing Group, to alert if they are offline for 10 days, I should be able to pick the Marketing Group, and the rule would continue to evaluate against any new machines added / removed from that group. Without manually having to go in and add any new computers. Any feedback on the feature is appreciatediwannaconnect15 days agoActive ContributorNew164Views1like1CommentLogged In User integration into LogMeIn Client and Central
While we do have some computers that only is used by one user, alot of our computers are used by multiple users. Instead of naming each computer in our computer list with the name of user + hostname. It would be great If one of the fields in the list of computers in Central and the LogMeIn client was Current Logged In User. Than we can have it searchable in the search bar in central and the logmein client app. This way we can remote into computers without asking more questions to the users or getting them to follow instructions. It's not something super important but it would be a nice to have.brdo006053 years agoActive ContributorAccepted3KViews6likes9CommentsAutomate addition and removal of LogMeIn liscences?
title says it very good. We are in a situation where would like to automate the adding and removal of liscences because we have many redundant machines. To understand the situation better, everytime we add, retire, rebuild or Intune some PC, its added again if it was already there. We need to always add/remove liscences manually and we are talking of multiple hundreds of computers. Isn't there a way we could automate the adding and removal of liscences? Or again, having a quick way to detect double entries?Rangerzero8 months agoActive ContributorReviewed by moderator1.1KViews3likes3CommentsInvite Another Agent to an Ongoing Support Session
We have computers at end customers that are primarily serviced by a local dealership that logs in remotely. When the local dealership cannot solve a problem we log in to try and solve it. It would be very beneficial if at that time the dealership could still be logged in as well (view only) so they can see what we do.HansS6 months agoActive ContributorReviewed by moderator856Views2likes2CommentsOffer a feature to selected failed endpoints from previous Task
Request to select offline computers and failed computers from a previous task and put in a new plan. If running a task with a plan of 300+ computers and 100+ computers failed, we currently need to select each endpoint again in a new plan. This takes a long time to re-select failed users. A button to export failed or create a new plan with failed endpoints is ideal.LMIJoe15 days agoActive ContributorReviewed by moderator712Views2likes2CommentsCorrectly mark driver updates as optional
Currently, on a few older installations and all of my new LogMeIn installations, driver updates that are listed as optional on the local Windows 10/11 computers are showing up as important in LMI Central. This makes them appear on the Dashboard and Updates pages even when there aren't any important outstanding updates. That makes it difficult to track the updates that really do need to be installed. I'm including a screenshot of the Windows Update page on the computer showing the updates as optional and of the LMI Central page showing the updates as important. In older versions of LogMeIn, there was an option to only selected important updates and not recommended ones which caused the drivers to be listed as optional. Therefore all my computers that were set up with LogMeIn before 2022 are still reporting correctly. Could you please bring back that option or else fix LogMeIn Central to not list driver updates as important when Windows lists them as optional? Thank you!remoteworker932 years agoActive Contributor724Views2likes1CommentAbility to simply export a list of endpoints and assigned groups to a simple Excel file
We would really like to have a basic ability to export a list of endpoints and assigned groups to a simple Excel file. A simple print of the webpage is not sufficient.RobertMorton6 months agoActive ContributorReviewed by moderator470Views1like1CommentTask Output Log Separate Results in other Cells
After I run a Task to run a command on many computers, I export the results to an Excel file. The problem is that the result of the task command shows up in the same cell as a bunch of other information, including the original command I pushed out. I'd like to have the result of the command show in a separate cell in Excel so I can sort by the result. I have used Text to Column but the length of the Host name varies a lot so the results don't line up correctly. Anyone have an idea how to do this?Partner076 months agoActive Contributor314Views1like0CommentsSingle click to expand details of all unacknowledged alerts in Alert Viewer
Could you provide a single click link or button to expand all of the unacknowledged alerts in the Alert Viewer. Currently we need to click on "Show Details" for every alert before acknowledging them and this takes a considerable amount of time when you have more than just a few alerts to review.jdash5 months agoActive ContributorNew481Views1like1CommentISO Date Formatting
Could we have any field that displays a date changed to the ISO 8601 standard? By the standard, the proper way to represent a date is YYYY-MM-DD, rather than the MM-DD-YYYY format GoTo currently has implemented, at least in the Last Online field. I would note it's already implemented properly in the LMI Client.NeilatWork6 months agoActive Contributor315Views1like0CommentsRedesign of Logmein
I would love to see a redesign of LogMeIn, to a modern, more easy to use interface as well as other platform ports such as mobile etc. I don't know if people would like this idea but worth mentioning.code_6 months agoActive ContributorReviewed by moderator455Views1like1CommentAbility to Create Subgroups under groups on the Computers Page
The ability to create subgroups on the computer page would be very helpful. In my case, we organize all of our PCs under groups labeled by Warehouse number, but we need the ability to create subgroups that would allow us to further organize those PCs into departments or locations within those warehouses. Here is an example: Warehouse 01 > Sales> PC1 PC2 .....etc.. Accounting> PC3 PC4 ......etc..bssitdept6 months agoActive ContributorReviewed by moderator734Views1like2CommentsReport on Workstations with Bitlocker Status
It would be very beneficial to industries like Sales and Healthcare to identify computers encryption status. What drives are available and whether encrypted or not and details of the encryption. Nothing that I am aware of in LogMeIn allows for this. We can run PowerShell or DOS commands in One2Many or Remote Execution to determine status but have no way to report back in mass to a report or central file. It would also be helpful to have in Alerts. Maybe an alert for status change from Encrypted to Unencrypted or bitlocker recovery mode. Some windows updates lately have corrupted bitlocker and caused recovery mode.DMoody0072 years agoActive Contributor1.1KViews2likes1Comment- Hsteffes72 years agoActive Contributor336Views1like0Comments
Automatic Alerts for Offline Computers
I was thinking it might be really useful to have a sort of automatic alert, maybe through email, to alert someone that computers are offline. Does an option like that exist? I couldn't fine one. Or has there ever been discussion on that point? It would probably be good to have either a regular alert (e.g. once a week) or else alerts are sent after X (selectable) amount of time. Our company uses LMI for around 100 ( and growing) systems at different clients and some of our own pcs. Often these systems go offline and are left offline until needed, and then there is an annoying delay when we are needed to solve a problem. But there is no one that can take time regularly to check through systems to make sure they are all online. Please and thank you for any help or consideration given to this idea.theleebaker3 years agoActive ContributorDeclined1.6KViews2likes3CommentsInventory Report - Needs Hostname
The LogMeIn Central Reporting is great but the Inventory Report is missing the Hostname. The Computer Description field is populated with the Hostname (by default) but is often renamed with additional information. This seems like an easy fix for an amazing LogMeIn/GoTo developer and would save me lots of time when cross-referencing our other reports.chadbingham9 months agoActive ContributorAccepted1.1KViews2likes2CommentsAdditional info in "Computer Info" details on the LogMeIn Client apps for Windows
The website interface shows the device activity when clicked upon as in image 'web-info.jpg' where the activity status either shows "Currently active" or "Idle for # minutes", in the example it is ringed in red for currently active. Could this also be added to the LogMeIn client app for Windows (and the respective place iOS too?) so that when clicking on a computer and then theⓘ icon that in the Computer Info window that pops up an extra line of details appears as per that in the example image called 'app-info.jpg' ? This would help for administration works to help avoid remotely jumping onto a system when the user is still present rather than being able to tell he/she has left for the day and the device is ready for inspection/diagnostics as the case may be.Verricom2 years agoActive ContributorAccepted2.2KViews2likes7CommentsAllow management to control screen blanking for certain users
We need to be able to disable certain users from blanking their host screens when working remotely. Currently, the employees remote into their computers in the office, blank the screen, and then say they are working. We would like to see if they are actually working. Unfortunately, LMI Central does not allow for this granular management of users options.Tremont_Tech12 months agoActive ContributorReviewed by moderator837Views1like2CommentsDisplay logged in user on computers page and client app
I saw there was a similar post to this, but they had very specific needs and it was commented that this was not something being planned. All I want is a field on the computers page (and the client app computers) that is searchable (if possible) and displays the logged in user of the computer. Looking at the dashboard of the machine, that is the Interactive User Field. What happens is a user calls me and says they need help. I can narrow down what pc they use easily by location and department in the host name i set, but it is hard for me to determine if they have f-sal-01 or f-sal-02 or f-sal-03, etc. If i could see who logs in to the pc, i can quickly identify and connect. I know you can lable machines, but people bounce around regularly and that would be impossible to manage. Please add this field, so i can support users more effiently. I had continuum before and they had this feature and they used to use central for the remote piece. its definitely possible. Thanks!ksloane2 years agoActive Contributor497Views1like0CommentsApplication Updates Scheduling
Hi all, Is there a way to schedule Application Updates like you are able to do with Windows Updates? Currently, if we configure the settings for "Automatic Updates" the Central will scan for applications updates everyday between 12am and 6am. Scheduling when this scan is executed will minimize the issues that couldarise when running updates. Thank you!CS_HelpDesk4 months agoGoTo ContributorReviewed by moderator584Views1like2CommentsLogin policy - could more than one default overall policy be possible
Aside from the default current login policy, could additional ones also be created? It seems a bit Draconian and old fashioned to have a single policy enforced on all users when some would benefit from having easier access. Clearly it makes sense that MFA users need to enter login details every time and not store things for security. However, for non-MFA users such as trusted accounts these could then be allowed to save details to get quicker and easier connection without any additional stepsto systems that are not critical or that do not have sensitive info.Verricom2 years agoActive ContributorDeclined920Views1like1CommentMethod to clear all alerts from all PCs
Could a button be created that clears all alerts from all PCs in the system? The reason being that when updates are released, memory is used up, CPU runs high, clients dont reboot etc the huge backlog that appears over a fortnight holiday can be overwhelming to sort through and clearing several thousand updates takes ages from having to acknowledge screen after screen of things and then delete the acknowledged ones is really time consuming and not productive. Having a special routine to clear all alerts so that a fresh start can be taken to begin proactively monitoring and clearing issues would be really useful. It would need to be protected by some sort of secondary safety check to avoid being clicked and all alerts being removed by mistake (eg. a CAPTCHA test).Verricom6 months agoActive ContributorDeclined814Views1like2CommentsAdd LMI remote permissions to a group of computers
Add a way to deploy the various LMI specific permissions (as seen in the image below) without having to log in to each individual computer. I need to change these permissions on a lot of computers and to do it manually on each computer would be very tedious.livesubscribe3 years agoActive ContributorDeclined1.4KViews1like2CommentsCommunicate with Technician
The ability when using the web client to send a message to the person already logged in, in the case that you need to take control and aren't able to contact them by any other means.B787register3 months agoActive ContributorReviewed by moderator1.5KViews1like5CommentsRecent computer list
It would be nice to have a recent computer list of about 50 computers that you frequently log into.ActiveUser3 years agoActive ContributorDeclined1KViews1like2CommentsHistórico de Atualizações - Update History
Criar um relatório com visualização simplificada paraas atualizações de Windows, deveriam ser desmembradas individualmente por equipamento; Computadores:Nome dos Hosts Tipo:Windows Iniciada em:Data de início das atualizações Modo de início:“Manual” ou “Automático” Quantidade de atualizações iniciadas: 9 de 12 disponíveis Andamento:“Em andamento 6 de 9”; “Bem-sucedida”; “Falha”; “Parcial 7/9” Conclusão em:Data de Conclusão da atualização Detalhes:Exibir Status detalhadoem caso de falha citar o motivo. Create a report with simplified visualization for Windows updates, which should be broken down individually by equipment; Computers: Hostname Type:Windows Started on:Updates start date Start mode:“Manual” or “Automatic” Number of updates started: 9 out of 12 available Progress:“In progress 6 of 9”; “Successful”; "Failure"; “Partial 7/9” Completion on:Update Completion Date Details:View Detailed Statusin case of failure, state the reason.HeloSantos3 years agoActive Contributor562Views1like0CommentsDefault Printer
I would like to suggest to not make the remote printer the default printer during a Central remote session. I like having the option to print to my printer, but it should not be the default printer. Let the default printer on the host remain the same during a remote session. Thanks.AWSS_IT11 days agoNew MemberNew30Views0likes0CommentsAuto 'acknowledge'
When creating an alert package, the particular alert being configured might not need acknowledging as we use the emails to feed into another system, for example, when an external hard disk is added. We only need to know this info, but do not want to go into the console each time. Can we add an option to the alert packages rule to 'auto-acknowledge'?HappyHippo15 days agoContributorNew35Views0likes0CommentsDevice/group deletion confirmation by another user
Request to ensure devices or groups being deleted are approved before deletion. This will allow LogMeIn to meet various security framework requirements regarding auditing. Currently, we couldn't provide this to an auditor. Scenario: Disgruntled employee deletes all computers within account. Unauthorised access to LMI account by external threat actor can delete devices. Risks: Loss of access to devices. Costly remediation/reinstall - especially depending on host device locations. Mitigation: When user 'X' deletes a device or group, it should go into a 'pending deletion' state or group. These should then be accepted or declined by another user with relevant permissions, let's say user 'Y'. This will then be added to an audit report of: Deletion user, Confirmation user, Group name, Device name, IP of user X and YHappyHippo17 days agoContributorNew31Views0likes0CommentsHost preference also applied to the attendant
Olá! Temos vários atendentes cadastrados e surgiu a necessidade de alguns atendentes só conseguirem acessar se o acesso for consentido (supervisionado). No entanto, a aplicação das preferências de host atualmente é aplicada apenas a hosts e grupos de hosts, então não permite que participantes específicos tenham essas restrições e outros não. Seria interessante se pudéssemos definir que certos participantes ao acessar um dispositivo tivessem essa preferência de host supervisionado aplicada ao host que eles acessarão.Corporate22 days agoNew Member45Views0likes0CommentsStandardize Remote Control button and other buttons in Computer view
I don't know if this is out here already, but it would be good to standardize the buttons used to access different things from the computer view. For example, in the Tile View, clicking on the house icon labeled "Main Menu" takes you straight to a remote-control session. Then, in Detail view, the house icon has no label and instead takes you to the Dashboard for the computer. However, the dashboard icon in the Tile View is a gauge. It would be good to have these icons standardized and properly labeled. If the button is going to take me straight to a remote-control session, then it should be called "Remote Control" or something similarly worded.ricpatino3 months agoNew Member99Views0likes0CommentsEnhanced User Permission Reports
The following permissions are not on the user permission report and need to be added. Create and Modify One2Many tasks Run One2Many Tasks Windows update management Application update management Anti-virus management Remote Execution Create and run job Login policy management Ad Hoc Support Access networks in the account Network and Client Management Edit Client Defaults Edit Network Defaultsfwdavison3 months agoNew MemberNew99Views0likes0CommentsIP/host whitelisting for LMI Central access
Pretty simple request that is not currently "on our roadmap," per Goto. LMI Central tenants should offer the protection of whitelisting IPs/hosts from which access is allowed. Not on the host computers, but the Central console itself.Tony-G4 months agoNew MemberNew124Views0likes0CommentsCreate "Patch" profiles that can be assigned to deployment packages
The additional of pre-defined patching profiles that can be assigned a deployment installation package much like the alert package or host preference package. The admin can create different update settings that can then be used to create various deployment scenarios (ie, workstation vs laptop vs servers) and apply it at the time LMI Central is installed from a deployment package link. It would also be nice if custom groups can be created to organize updates. Currently, when you go to updates/windows, you can also choose by the various supported OS. Custom groups would allow you to assign machines to a group and then apply a specific policy based on their needs.K2NS5 months agoNew MemberNew97Views0likes0CommentsSearchable "Last user login"
Really need a column for the last user that has signed into the PC (that is searchable). Being able to skip the step of having to get the hostname from users and just use their names to find their PC would eliminate a lot of redundant time. All other RMM's I've used have this feature. The data is already collected as we can pull it from the API, but this adds needless steps (and an external database search) for something that should really be built in.Andrew19885 months agoActive ContributorNew109Views0likes0CommentsDelegate Admin Access
It would be great to allow certain users to manage their user groups under their tenant or company. We can filter by computers, but it would be great to allow logmein central, with user admin with only permissions to a sub-set of users or groups and computersdiscover425 months agoNew Member127Views0likes0Commentsexport PC Notes to csv xls file ?
Hello I need to export all stations that I have - i.e. name, group, etc. - necessarily extended by the contents of the computer description field, and most of all NOTES To csv or xls file ? How could I do this - I had a case of loss of data contained in this field - where important information is often, and I would like to protect myself against it I will be thankful for the wayAnon666187 months agoActive ContributorReviewed by moderator518Views0likes4CommentsReport section to included device names that have been renamed or deleted
The reports available within Central are great but really do not seem to provide enough information. When a device is deleted, LMI deletes all information relating to this device, why is this? Can we not keep this in the audit trail and set a retention period on the auditing logs? The report section should include device names that have been renamed or deleted, by which user and IP address. At present, it's becoming hard to track down these actions. Are there any workarounds I am not aware of to find this info? We would also find it beneficial for LMI to incorporate a deletion confirmation process: When user 'X' deletes a device or group, it should go into a 'pending deletion'. These should then be accepted or declined by another user with relevant permissions, let's say user 'Y'. This will then be added to an audit table of deletion user, device name, IP of user X and Y. Thank you.HappyHippo5 months agoContributorReviewed by moderator745Views0likes5CommentsSupport Network Printing through the Anti virus firewall
Add native support for network printing so that it is not blocked by the Central Antivirus feature. Your solution to disable LMI firewall and use another 3rd party firewall for network printing is a total cop out. We are paying for the solution and you are telling us to use something else. Can you not just add a section in policies to by pass IP address and all should work fine.FrankS12 years agoNew MemberReviewed by moderator578Views0likes1CommentAccess to remove Deployment tab
We would like to have the ability to use the Ad-Hoc feature but not see the Deployment tab to control the creation of full deployment links. I understand that users still need to have access to deployment feature but being able to hide that tab would remove their ability to create full deployment packages.312Views0likes0Commentsassigning billing edit permissions to additional user account other than initial account
Really frustrating to have to manage the service without being able to assign billing info management to another user. Please add feature to assign billing permissions to another user.IT-CW2 years agoActive Contributor304Views0likes0Comments