Default Emails to Include Email Address From Registrants
Good afternoon, I am looking to improve on the default generated emails that are sent to us upon someone registering for one of our training sessions. As of now, when someone registers we receive an email back stating their name, class & time / date. This is all great information for our company to have, but in the event that the GoTo website is down (doesn't happen frequently but we did experience it not too long ago which prompted this concern of mine) we need to be able to communicate to our registrants of this outage. As of now just having a registrants name doesn't help us very much, as we need to know which email they registered with. I understand that the default emails we receive do include the link to "View Registrant Details", which works great for now, but in the event the website is down that link would be of no use to anyone. So I am wondering is there any way to include in the default email not only the name of the registrant but also let us know which email they registered with? I know that the name & email are requirements in the initial process for someone to register for a class, I am hoping that the same email information can be sent out to me and my team in the default emails we receive.ChrisMaskey827 months agoActive ContributorReviewed by moderator499Views2likes2CommentsLimiting recording viewing by time
I would like to limit the ability to view recordings to a set time, i.e. 90 days. I am losing training revenue from customers going back to the recordings long after the training and using my training materials to train others in their company. Is there a setting to limit the use of recordings to attendees and to a set time limit? Thanks, Kris FairleyKFairley8 months agoActive ContributorReviewed by moderator784Views1like2CommentsMonitoring submission of test for each participant during the test
Kindly suggest to add a monitoring for the trainer to see live who of the participants has submitted a test (or poll) as function added to the existing % submitted test (or % poll submitted) . This could be an additional column for the active participant list that flags when submission is performed, and the column being cleared after the test/poll is completed, or alternatively as a different symbol at the attendance warning column, which reset after closing of the test/poll. Many time experienced that when a few are struggling, not attending /not responding (and left the connection on), or just being lazy, you are occasionally enforced to close the test/poll before reaching 100 % to continue, meaning you are as trainer challenged with addressing this actively/pro-active, and left to retrospectively actions after end of session / population of statistics reports.TrainingRINA2 years agoActive ContributorReviewed by moderator1.2KViews2likes1CommentCustomize GoToTraining Confirmation Emails
It would be very nice if I could edit the confirmation mail in go to training. At the moment this is not possible. You can just edit the reminder and the wrap up mail. It would be also very nice, if in this emails would be written the whole name of the person who has registred to a training. At the moment its only the first name written. Here in Switzerland is this not very common. So i wish that there would be written first- and last name. Over all there is not a lot of free space to design the mails by myself. Would be nice if you could implement this two features. Thank youmichelearegger2 years agoActive ContributorReviewed by moderator7.3KViews6likes19CommentsCustomize Certificates
It would be helpful to be able to customize the certificates that training participants receive after completing the training. The following will make the certificates better: Add our company logo Display the number of hours Allow for changing the trainer's signature. Thank you!jdahl28 days agoActive ContributorInvestigating14KViews8likes37CommentsGo To Training hand raised audio feedback ?
I'm used to a very useful Webex feature that signals (beeps) when someone raises a hand. Is there any way to do that in GTT ?tronar2 years agoActive ContributorInvestigating2.6KViews2likes6CommentsLaunch polling questions during breakout sessions
I would suggest making an enhancement to allow for polling questions (or some sort of polling feature) to be used during breakout sessions. We offer education credits for our trainings and it requirement periodic attendence checks that can be documented (i.e. creates a report or log). For webinars we would use polling questions but that does not work in the breakout sessions in GTT.Webinar Studio2 years agoContributorReviewed by moderator2.3KViews2likes3CommentsChat with a specific person, but include all organizers (feature request)
In this last training, We had the instructor leading the session as I monitored the chat window as an organizer. People were chatting with the organizers (so both the instructor and I saw the message), but when I replied to the person, the other organizer (presenter) had no idea that I was answering the question and would also start answering. It would be good to be able to reply to this person, but have my reply appear in the chat boxes of all the organizers / presenters that are logged on.4js_trainers2 years agoActive ContributorReviewed by moderator1.9KViews2likes3CommentsGoToTraining Custom Welcome Screen
When attendees are waiting for a session to begin, they see a simple black and white screen with audio information. I'd really love the ability to show a trainer profile photo, as well as apply branding such as company colors and a logo.itomlinson2 years agoActive ContributorReviewed by moderator6.2KViews3likes8CommentsIs it possible to add a certificate to on demand training?
I want to add a certificate to on demand training, so when users watch a training they receive a certificate.Eamon Morgan2 years agoActive ContributorReviewed by moderator5.7KViews1like12CommentsEmbed an image or other media in a poll question
Teaching digital logic it would be nice to embed a simple logic diagram in a polling question and survey the results. Is there an option to embed an image within a polling question?Kris Roberts2 years agoActive ContributorReviewed by moderator2.6KViews1like4CommentsPre-assign Attendees to GoToTraining Breakout Rooms
You need to add the ability to pre-assign attendees to breakouts. It isn't sufficient to just be able to assign them. We want to be able to curate who will go into what breakout, and with a large group, this is impractical in real time. Preregistration for the meeting + pre-assign breakout sessions, preferably by upload of a CSV.... Note: This conversation was created from a reply on: Add break out rooms to GoToWebinar.eric212 years agoActive ContributorReviewed by moderator6.1KViews1like7CommentsCancellation email to Host
Is it possible to set up a notification email that would be sent to the host when a participant cancel's their registration?Toni Grondin6 months agoActive ContributorReviewed by moderator2.7KViews1like6CommentsMaking Certificate Contingent on Passing an Automated Test in Anytime option
I have users around the world and so they will be taking advantage of the Anytime feature to view the replays. When they have finished watching I want them to take a test which they must pass before receiving a certificate of completion.Amanda Bright2 years agoActive ContributorReviewed by moderator1.9KViews1like4CommentsDiscount Code improvements for GoToTraining
1. It would be great to have an option to enter a date range or at least expiry date for discount codes associated with GoToTraining sessions. Examples of uses include: Early Bird Discounts, Flash Sales, Last Remaining Seats, 1 time promotions (ie: Free) 2. It would be great to have the option to specify the amount of times a discount code can be used (ie: 10 times or $1000 worth)Julian Byrne2 years agoActive ContributorReviewed by moderator1.8KViews1like2CommentsRe-open Past Training - Allow Open Training Time Slots
I'd like to be able to re-open a recent training session to add additional time slots to it. With much of the training I do, not every training date for a given client is known in advance. Unfortunately, once the training is "in the past" (even by 5 minutes), I can seemingly no longer modify it. Anyone know if this is possible? I wish that I was able to schedule the start and end dates separately from actual sessions - so I could have an 'open' training that I could add times to. I suppose I'd have to set some fictitious training as the last session in order to establish that window? One of the biggest reasons I use this tool is the custom scheduling option - it's so nice to set up non-standard recurring windows and have them populated to the attendee's calendar once registered. But in my current predicament, I've just used an entirely different product b/c I don't want the attendees to have to copy a past training and have everyone re-register, etc.jberdyck2 months agoNew MemberReviewed by moderator191Views0likes1CommentCustomizable options for cancelation policy to be listed.
May I make a suggestion? Let us make certain changes to reminders, for example at the bottom it says they can cancel anytime. We need to be able to change that to say something on the lines of if you should need to reschedule or cancel your training kindly give the organizer 24 hours notice so they can open that time for another training.StacyBorucki3 months agoNew MemberReviewed by moderator212Views0likes1CommentQR for registration
For our trainings, we create agendas with the link embedded in the document. However, if it is printed off as a handout, it would be nice to have the registration be a QR code. MS Forms has this ability and I think it would be a great addition to the GoTo Training registration process.kthomas14 months agoActive ContributorReviewed by moderator297Views0likes1CommentAttendee monitoring being active
Hi It would be VERY beneficial for trainers to have attendee monitoring of if actually being active participating and not focused on other applications e-mail, browsing etc. that the GoTo training app is in focus, ins such way that each participant has a green dot or yellow/red dot in not having focus on the training window/app.TrainingRINA28 days agoActive ContributorReviewed by moderator184Views0likes1CommentCancellation report
It would be useful to be able to produce a cancellation report - at the moment the only way i can figure to d this is to create a registration report 2 weeks before and then regularly monitor this at intervals - this is time consuming. A cancellation report would resolve this.NYAS28 days agoActive ContributorReviewed by moderator180Views0likes1CommentSet Time available for Test
Two issues associated with testing time. 1. Availability of the test after sent There should be an option to set a range of testing availability dates. This eliminates work overload for the organizer. 2. Likewise, the evidence must have a deadline for its presentation. Give time options, 30 min, 1 hour, 1.30 min. etc If any of these options already exist please let me know.JJaque2728 days agoNew ContributorReviewed by moderator878Views0likes3CommentsRandom evaluations or tests.
Create two or three types of tests for the same session and sent them randomly at the end of the course. This reduces the possibility of sharing and copying the results.JJaque2712 months agoNew ContributorReviewed by moderator735Views0likes3CommentsCreate the option to extract Historical Reports and Simultaneous Reports
There is the need to create historical or simultaneous reports. For example an option to extract the annual or historical attendees report of all the sessions in just one step, instead of having to run each event report separeted. This will save lots of time and effort for the user since yo don't provide a solution to this now. Thanks.😊amunozg28 days agoNew MemberDelivered575Views0likes2CommentsKeep Chat Box Pinned on Top when using PowerPoint
I would like to add to this by saying we have also found this to be a problem. When using PowerPoint with lots of animations converting to PDF is not an option. We also have several trainers without multiple screens. Can you please refer to developers to have chat box (and people box) stay open again as it used to behave as this is very inconvenient now. Thank youMarydela28 days agoActive ContributorDelivered1.1KViews0likes3CommentsShow day of week, in addition to date, on sessions scheduled view
When scheduling a new session, the day of the week is displayed, however when you are looking at the already scheduled sessions, the day of the week does not display. When you are trying to schedule classes on different days of the week for staff availability, it would be useful to have the day of the week displayed.Lisa Larkin2 years agoActive ContributorReviewed by moderator796Views0likes1CommentDo not change titles for surveys when copying for all training courses
Copying the training into GoTo Training should NOT show the title of the survey/assessment on any appointments already created. German: Kopieren der Schulung in GoTo Training soll Titel der Umfrage/Bewertung NICHT bei allen bereits angelegten Terminen gezeigt werden.M-Leicht2 years agoNew MemberReviewed by moderator777Views0likes1CommentAdd customizable button to catalogue
Customer would like to have a customizable button in the catalogue. They have many bill requests from people who attend their trainings. They request this via email and there is too much communication between them. To make this easier they want to embed a button in the catalogue to each training named "Request bill". So the attendees can click on this button that has a link embedded. This takes them to an outlook form to fill in their details so the bill can be sent to their email address.Berzsenyi2 years agoNew ContributorReviewed by moderator935Views0likes1CommentGrouping of polls, tests and material in Library
Library stored materials, polls, tests and evaluations are solely identified by Name (and a date) With various types of training events it it hard to determine for which such belong as well there is no revision version possible in the identification. The lack of such requires a creative naming just to reasonable manage this, and with various trainers / admin this is nearly impossible to mange in a proper way. Suggest that two tags is added in Library elements, and columns added for these two tags to sort by in listings. - one tag named group, where you can add a group / type name for type of training event it belongs or if it's a general used element. - one tag named version, where you can add a version or revision ID, as a date of upload or creation does not necessary identify version / revision of an element. This will facilitate creation of training events, minimize errors of attaching non applicable elements to a certain event, and as well management / quality control of elements stored in the Library for training.TrainingRINA28 days agoActive ContributorInvestigating1.1KViews0likes5CommentsMake drawing tools (pens) available for ALL attendees at same time
My training team has been using GTT for many years and we engage attendees by using the pens. Can you please make a way to enable the drawing tools (pens) for ALL attendees at one time (like we did in Classic version). For a large size class it is very inefficient to have to give/revoke remote control for each attendee. Since we are unable to engage our learners with the drawing tools in one swoop, this changes the delivery of our training sessions. Very disappointed in this change. I hope you can make this change in the very near future.garyjill1232 years agoVisitorInvestigating2.6KViews0likes11CommentsRegistrant Test Report - Include email Address. Email address is unique but names are not
In the registrant Test report, I can only see the First and Second Name. However there are instances where the First name may be same for many individuals " Samuel/Mohammad" and the second name could be an Initial. So it is not unique. Only email address is unique so we need to also include the Email address in the registrant test report. I had migrated from Webex. Webex included the email address and it definitely makes it easier to sort out the attendees. As a minimum please include the Email address field.GOTOSam28 days agoActive ContributorDelivered756Views0likes2CommentsGototraining agenda creation
In the invite, which we create, it would be great if we could bold text or make italics as some agendas are long and it would help to segmentlike you can here and in many other software. Colours would be great too 🙂 Currently the only way to highlight something is to PUT IT IN CAPITAL LETTERS, which is not ideal. I have requested this many times, so I hope now this will be officially logged. Many thanks EileenEMurphyInfTrg2 years agoContributorReviewed by moderator670Views0likes1CommentNeed Google Calendar Link in Registration Emails
The Registration Email that users receives only has an ics file. This is so outdated. GoToWebinar product has it right... three different types of calendar links in the registration email, including Google. GoToTraining desperately needs this as well.PStrategies2 years agoNew MemberReviewed by moderator3.6KViews0likes10CommentsDownload Tests and Polls content from library
Hi, me and my colleagues created a lot of tests in the library. My question is how to download the test as pdf or txt file to use it in a different way or to archive the questions and the answers. thx a lot and best regardsKieni28 days agoNew MemberInvestigating2.2KViews0likes6CommentsAGC disable ? (Automatic Gain Control)
I've checked my setup and every time I stay silent, GTT (GoToTraining) starts to increase gain, so in a while my mic takes even my scratching the desk. Is there any way to disable that ? The audio advanced panel shows AGC, so I can see the gain level. But how can I fix it so sensitivity stays ... reasonable ?tronar2 years agoActive ContributorDelivered2.7KViews0likes4CommentsSuggestion to TIMER View at Tests - Polls - Group Break out
Hi For the Timer function in GoTo Training Kindly suggest to add Timer view in right top corner for the delegates to see at Polls - Tests - Group break out This should be visible no matter if in browser or in application mode on PC (similar function to count down warning box when ending group work, which is very nice) This could as alternative be a default box/part/element/area of the delegates right hand menu bar. Reason(s): a) When the delagtes are in one of these tasks Polls or Tests or Group break out, time keeping is a challenge,you cannot see who is missing to complete, and polls and tests are limited to percentage of completion, and as trainer you will very often need to remind them by "microphone" (to all) when reaching end ... such repeated verbal reminders can be stressing to delegates who could be "fighting" with completion. b) It's easier for delgate to manage and plan their assiged task's (Polls - Tests - Group work) when they can actively monitor time left c) It would facilitate the trainer's management of time for course/training delivery by actively enable a visible timer to tasks where the delegates are working "by them selves"TrainingRINA2 years agoActive Contributor1.1KViews0likes2CommentsWhiteboard
Hi there. We are new to Go To Training and have just offered two training programs thus far. One thing that we noticed is that we really need a whiteboard feature to work long math problems. I'm wondering what has worked well for other folks - some possibilities we have thought of... - using something like MS whiteboard in collaboration with Go To Training - switching to another screen and using a digital imaging camera (we have hovercam) connected to the computer and writing out the math problem on a blank piece of paper Really would love to hear about other user's experiences and recommendations. Thank you.millerm2 years agoNew Member1.2KViews0likes2CommentsBulk reporting option
Use GTT weekly, LOVE IT, but I need a report of the attendees for all sessions over one year, no way to do in ONE list. Cannot doreporton every session, too much time and effort makes it impractical.Alsowhy not have a feature like the one that lists upcoming session with the names and emails of participants that attended kept accessible, then I could go inan copyemail.This pertinent information needed for marketing, communication and customer service feedback more effectively.Susie Wood28 days agoNew MemberDelivered6.6KViews0likes21CommentsSave template trainings, or copy previous training sessions
I conduct the same web training on a regular basis during peaktimes of the year. I know I can simply copy/schedule a similar training. I do this all the time. However, that training has fallen off my "Past Trainings" list so I don't have the option to Copy it anymore. It would be nice if I could create my own set of Training Session templates that I can use repeatedly. I can't see if this is possible somewhere.Shawn Jensen28 days agoNew MemberInvestigating5.6KViews0likes10CommentsInclude Attendee Join / Leave Times In Attendee Reports
We are specifically looking for a report that displays sign-in and sign-out times for attendees - our online training courses are worth credits towards our members' CPE and we need to confirm full attendance.J328 days agoActive ContributorDelivered4.3KViews0likes8CommentsReopen a poll
I want to be able to use a poll more than once in a GoToTraining session. I know I could just create two polls with the same questions and answers. But I would prefer to just clear the results from the poll and present it again later. Is this possible?rab Butler2 years agoActive ContributorReviewed by moderator1.6KViews0likes2CommentsAdd search functionality to search by company name, participant name..etc
My company offers training to our customers on a daily basis. These trainings are required as they go through the onboarding process so we often need to be able to look up whether a customer has completed a specific training class with us. The current reports make this a very difficult process. It would be amazing if we had a search functionality that would allow us to look up whether a specific company or participant has attended and the date and time attended. If not a search functionality, updating the reports to allow for this information to be found would be fantastic. Running an Attendee Report by session is not efficient for company's completing training multiple times a day.Toni Grondin2 years agoActive ContributorReviewed by moderator2.5KViews0likes3CommentsAll attendees join a GoToTraining session on mute?
All attendees join a GoToTraining session on mute.Cederick Johnso2 years agoNew MemberReviewed by moderator6.8KViews0likes18CommentsAbility to send out tests without tying them to a training
We have "Initial Training" where we cover our product. That training has materials, polls, tests and evals. After initial training, we want to check back up with our customers after about 60 days to see how they are holding up and if they understand what their duties are with our product. We don't need to have a webinar, we just need to send them a test to see how they do on it and then reach out to those that didn't do well on it so we can spend one on one time with them.Pat Breslin2 years agoNew MemberReviewed by moderator1.9KViews0likes3CommentsDeleting materials from Library and from Class materials.
I wish you could delete more than one item at a time in the Library or Class materials. If we could select in boxes and hit delete once it would be a big time saver!Kim Kreiss2 years agoActive ContributorReviewed by moderator2.1KViews0likes3Comments