Introducing the new Rescue Technician Console - 7.50 Beta!

Features and Fixes 

• Users will experience faster connection times when initiating sessions and improved streaming quality once connected to the remote desktop.  
• Mouse inputs and movements will be virtually lag-free due to lower latency and higher frame rates.
• The improvement in color reproduction makes technician feel like they are physically at the remote machine.  
• MKV/VP8 screen recordings now supported for all session types  
• Hotkeys added to many dialogs 
• Fixed applet custom logo position for left to right languages 
• Mac Calling card deployment from the Technician Console is now possible within an active session  
• Stability fixes on Top 100 crashes 
• Option to store session recording in cloud 

To try the new 7.50 Beta:   

• Users can download the newest Tech Console here  
• For the best experience using the new Tech Console, please enable the following domains within your network:  
  • *.logmeinrescue.com.  
  • *.remoteview.logmein.com  
  • turn.console.gotoassist.com  

To see which version of the Technician Console is currently installed, Users can click on Options > About LogMeIn Rescue  

Please Note!  

• Beta is not supported in the EU environment but will be supported once 7.50 is released to Live.  
• A new version of Mac Tech Console will be released later in Q2 – stay tuned for updates!