GoToAssist Service Desk (v156.0) - Web App

Highlights

• Various bug fixes and minor improvements
  
  

Bug Fixes

• Fix for allowing the dismissal of individual records containing matching keyword(s) for linking Incidents, Problems, and/or Knowledge Articles (that populate automatically in the right navigation) when creating the title for a new service record.  Previously, technicians could only dismiss all service records for "Top Matches" in the suggested list, but could not remove individual records.  (GTASD-1326)

• Fix for displaying search results for User/Customer/Company/Group searches when the keyword(s) being used contained leading or trailing spaces.  (GTASD-1420)